Quality Management System (QMS)
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VTS-2012-27
Quality Management System (QMS) is a documented process of the organisation that comprises a set of policies, processes and procedures required for planning and implementing the training of VTS personnel. QMS enables organisations to identify measure, control and improve the various training processes that will ultimately lead to improved performance.
Source: IALA Guideline 1014 (2009)
(VTS33/output/8 refers)
